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Privacy Policy

Last updated 7 May 2026

1. Who we are

This privacy policy applies to cloudpage.com and to all other platforms, applications, and services operated or delivered by Cloudpage.

  • Cloudpage, Kleine Snijdersstraat 34, 9280 Lebbeke, Belgium
  • VAT: BE1015.808.348
  • Email: support@cloudpage.com
  • Phone: +32 476 27 21 96

Cloudpage is the data controller for the personal data collected through this website and through other platforms and services operated by Cloudpage.

2. What data we collect

Cloudpage collects only the data needed to operate the website and handle your inquiry or assignment.

  • Contact form: name, email address, and the content of your message.
  • Technical data: IP address, browser type, language preference, and pages you visit. Logged temporarily for security and debugging.
  • Cookies: functional cookies (always active) and optional cookies for statistics (only with your consent via the cookie banner).

3. Why we use your data

  • Replying to your message or contact request.
  • Carrying out a quote or agreement.
  • Securing the website against abuse and spam.
  • Understanding how visitors use the site (anonymised statistics, with consent only).

4. Legal basis

Processing is based on:

  • Your consent (cookie preferences, contact form).
  • Performance of a contract (active projects).
  • Legitimate interest (website security, fraud prevention).
  • Legal obligation (accounting, tax retention periods).

5. How long we keep your data

  • Contact form messages: up to 24 months after last contact.
  • Client data and invoicing: 7 years (legal retention).
  • Cookies: as specified in the cookie settings.

6. Who we share your data with

Cloudpage does not sell or rent your data. For certain technical services Cloudpage uses processors:

  • Hosting and CDN: infrastructure partner that delivers the website.
  • Spam protection: Google reCAPTCHA, to secure the contact form.
  • Statistics: only with your consent, for aggregated visitor analytics.
  • Email delivery: Cloudpage Mail Service.

Appropriate agreements are in place with each processor to protect your data.

7. Transfers outside the EU

Some processors (such as Google) may process data on servers outside the EU. In those cases the EU Standard Contractual Clauses or a valid adequacy decision apply.

8. Your rights

At any time you have the right to:

  • Request access to your personal data.
  • Have inaccurate data corrected.
  • Have your data deleted, where legally possible.
  • Restrict or object to the processing.
  • Receive your data in a structured format (portability).
  • Withdraw your consent at any time.
  • Lodge a complaint with the Belgian Data Protection Authority.

Send a request to support@cloudpage.com. Cloudpage replies within 30 days.

9. Cookies

This website uses cookies for site functionality and, with your consent, for statistics. You can adjust your preferences at any time via the Cookie Settings button at the bottom of the page.

10. Security

Cloudpage takes appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access.

11. Changes

Cloudpage may update this privacy policy. Significant changes will be announced on the website. The “last updated” date at the top of this page indicates the version in effect.